Mozy Reseller Program FAQ

Why should I become a Mozy reseller?

Digital data is expanding and the demand for not only a proven backup solution, but also personal sync and mobile access solutions, is growing among today's businesses. Becoming a Mozy reseller allows you to create a profitable business selling the award-winning MozyPro® service to your valued customers.

Are there any minimum purchase requirements?

Mozy requires a minimum monthly commitment of £65 to become an authorised reseller. Some benefits require a higher commitment. Please contact a Mozy reseller account executive at emeareseller@mozy.com or call 1 800 456 699 for more information.

What is the advantage of attaining Mozy Gold Partner or Mozy Platinum Partner status?

Mozy Gold Partner and Mozy Platinum Partner resellers are eligible for deeper discounts, co-marketing opportunities and, in some cases, lead sharing and market development funds (MDF). Gold and Platinum resellers are required to maintain higher sales volumes in order to preserve their status.

How do I get co-branding for my reselling business?

Resellers must meet the minimum monthly renewal value threshold of £65 to be eligible for co-branding. Co-branding requires Mozy 2.4 for Windows or Mozy 2.0 for Mac, and means your company logo will appear in the client software, on the Status screen, Configuration screen, and About screen, and via the web on your reseller subdomain page. You may also download customisable, co-branded collateral from the Mozy Reseller Portal.

Are there Mozy sales materials I can use to market the service to my customers?

Of course! Mozy has full-colour product sheets, case studies, and technical documentation, in addition to website banners and logos available in the Mozy Reseller Portal.

Is there someone who can assist me if I have sales questions?

Of course! Each reseller is assigned a dedicated Account Executive (AE) who is available to discuss sales training, product overviews, and general questions. Live technical support is available 24x7 via phone, chat, and online at http://support.mozy.ie.

What Mozy products can I offer to my customers?

Currently, Mozy resellers can offer the MozyPro services to their business clients. If you are interested in offering MozyHome, we have a commission-based affiliate programme. For more information, please email affiliates@mozy.com.

What kind of pricing can I get by reselling Mozy?

Mozy offers all our authorised resellers (Mozy Silver Certified, Mozy Gold Certified, and Mozy Platinum Partners) a competitive discount schedule depending on the volume of backup space purchased. Additional benefits are available for resellers who achieve Gold or Platinum partner status.

What other benefits does the Mozy Reseller Programme offer?

All resellers receive the ability to co-brand the Mozy online backup service with their company name, including in the product, web system, and on marketing and sales collateral. All Platinum, Gold, and Silver authorised resellers have access to the Mozy Reseller Portal. Through the portal, resellers can register new opportunities and find a Training Centre, sales and marketing collateral, promotions and contests, and the most recent reseller news.

What should I charge my customers for the MozyPro service?

As a value-added reseller, what you charge your customers for the Mozy service is at your discretion. For authorised resellers, we’ve created the Mozy ROI Calculator* to help you analyse different cases to help you decide. (*Login to the Mozy Reseller Portal required)

What support options are available?

As a Mozy reseller, you'll receive 24/7/365 technical support. Mozy's expert technicians are available to assist you with your customers' data backup and restore needs. Also available is the Support Portal, complete with video tutorials, knowledge base articles, and a customer community.

How do I get started?

It's easy. Submit an application here. A Mozy representative will review your application and respond to you usually within 24 hours. Thousands of businesses worldwide trust Mozy for their clients' backup needs, and so could you. For more information about the Mozy Reseller Programme, please email or call 1 800 456 699 for.
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