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Lost and found

Mozy research reveals lost property black holes and highlights their impact on personal and business data

Loss of laptops, smartphones and tablets puts data at risk

The amount of data that we’re carrying around with us on laptops, smartphones and tablets keeps growing but, with 70 per cent of people having lost a data storage device, that data can literally slip through our fingers. The average person now loses 1.24 items a year and less than half of those are ever recovered. The average cost of a lost item is €137.90 but it’s not just the value of the item itself that has an impact. 57 per cent of people who had lost a device said that they were more upset about losing the data on the device than the device itself.

In fact, so strong is the desire to hang on to our smartphones and the pictures, contacts and messages on them that 93% of people who have dropped one down a toilet have attempted to retrieve it.

Yet most loss is down to human error. Just 18 per cent of the things reported lost in the study were stolen with most people stating that their own distraction, forgetfulness or over burden was to blame for losing their belongings.

This makes personal circumstances a huge contributing factor to loss. Times when people are busy and moving around a lot cause peaks in loss so it may come as no surprise that 18:00 on Fridays and Saturdays in December are disaster times when it comes to hanging on to your things.

Big cities and areas where people use more public transport form black holes for lost property. Cork, Galway and Dublin form the Bermuda Triangle of Ireland with more items lost here than any other parts of the country. Globally, 19 per cent of items are lost on public transport. With such a high percentage of loss happening in concentrated bursts, there’s a strong case for businesses and individuals to make sure that they are protected by ensuring that their items are insured and that the data on their electronic devices is backed up.

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